Privacy Policy

1. Information We Collect

We collect information to provide and improve our Service.

Information You Provide

This includes your name, email address, business name, payment information (processed securely by our third-party provider, Stripe), and the menu photos and data you upload.

Information Collected Automatically

When you use our Service, we automatically collect technical data such as your IP address, device type, browser information, and usage data (e.g., pages visited, features used). We use cookies and similar technologies for this purpose.

Information from Third-Party Analytics

We use Google Analytics and PostHog to understand how users interact with our Service. These tools collect data as described in their respective privacy policies.

2. How We Use Your Information

• To provide, operate, and maintain the SnapMenu Service
• To process your transactions and send related information
• To communicate with you (e.g., send updates, security alerts, and support messages)
• To analyze usage trends and improve our Service's functionality and user experience
• As required by law or to protect our rights

3. Legal Basis for Processing (For EEA/UK Users)

We process your personal data on the following lawful bases:

• Performance of a Contract: To provide the Service you have subscribed to
• Legitimate Interests: To analyze product usage, improve our Service, and for security purposes
• Consent: For certain non-essential cookies or marketing communications, where required

4. How We Share Your Information

We do not sell your personal data. We share it only in limited circumstances:

• Payment Processing (Stripe): We share your payment information with Stripe, Inc. to process payments. Stripe's use of your personal information is governed by their privacy policy at stripe.com/privacy.
• Service Providers: With trusted vendors who help us operate our business (e.g., hosting providers, analytics providers like Google and PostHog). These parties are obligated to protect your data.
• Legal Requirements: If required to do so by law or in response to valid legal process
• Business Transfers: In connection with a merger, sale, or transfer of assets

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data from the European Economic Area (EEA) or UK, we rely on legal mechanisms like Standard Contractual Clauses to ensure adequate protection.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes security features within our platform and careful vetting of our sub-processors. However, no internet transmission is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You can request deletion of your account and associated data.

8. Your Data Protection Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Restrict or object to our processing of your data
• Receive a portable copy of your data
• Withdraw consent (where processing is based on consent)

You can exercise many of these rights through your account settings or by contacting us at snapmenu.info@gmail.com.

9. Analytics and Cookies

Google Analytics

We use Google Analytics to collect data about your use of the Service. Google uses this data to provide us with reports and other services. Google Analytics collects your IP address and other device/usage information, but not your name or other directly identifying information. You can learn more about how Google uses data and opt-out via Google's Privacy & Terms page.

PostHog

We use PostHog, an analytics platform, to understand product usage and improve the Service. PostHog collects usage data (e.g., feature interactions, session replays for debugging) but does not use third-party cookies for tracking or retargeting.

Your Choices

Most web browsers allow you to control cookies through their settings. Disabling cookies may affect your experience of our Service.

10. Information from Children

Our Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this policy. The "Last Updated" date at the top will indicate when changes were made. We will notify you of significant changes via email or a notice within the Service.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: